Guarantee & Warranty
MATSMITHS offers a range of products with varying guarantees. All of MATSMITHS products are quality checked against defects and should a quality issue arise please contact our customer services team at 888-701-6767 or email mats@matsmiths.com you can also return your unused mat within 28 days of purchase for a refund if it is not suitable. For more information please see our returns policy.
MATSMITHS (standard and premium) products are guaranteed against manufacturing fault for at least 1 year.
- Bar Runners are guaranteed against manufacturing fault for 1 year.
- Casino mats are guaranteed against manufacturing fault for 1 years.
- Darts Oche mats are guaranteed against manufacturing fault for 1 years.
- Keyboard mats are guaranteed against manufacturing fault for 2 years.
- Exercise Bike mats are guaranteed against manufacturing fault for 2 years.
- Golf mats are guaranteed against manufacturing fault for 2 years.
- Entranceway & Area mats are guaranteed against manufacturing fault for 5 years.
- Knee Saver and Knee Saver Safety products are guaranteed against manufacturing fault for 5 years.
Important information
Every care has been taken to ensure the color representation and sizing on the website is as accurate as production processes allow, however a slight variation in the color of or size of actual goods may occur. Prices and descriptions supersede previous publications whether printed or electronic.